In rushing back from portugal to see my dad I had to return the rental car, that we had booked for the fortnight, about 9 days early.
The rate I got (£207) was excellent for an Astra estate for a fortnight. Their service was excellent and charming and to top it all off on reaching the return park the company said they would refund my unused time.
I would have thought early return was a “too bad matey” scenario.
However I’ve just checked my credit card balance and the company refunded me £114 of the £207 I paid for the rental.
I think this is absolutely outstanding customer setrvice and I would like to recommend this company to anyone who goes on holiday to Portugal.
I am really really impressed by this and my regular readers will know how I like to point out bad servive.
Cheers to the good guys.